Allan Maitland´s profile

Reviews (1)

Victorian Plumbing

Very slow delivery

Had to chase my order after waiting a week waiting for it , was told after trying to cancel order that it would be delivered in 24 hr , so went ahead delivery fri as was told till I checked with courier company , surprise now mon afternoon , that was on sat till I checked mon morning , surprise now tue afternoon , costing me money now , complained yet again and wow it turned up mon morning , oh the stress , got there in the end

26 February 2013

Reply from Victorian Plumbing Ltd

Thank you for your comments. I am very sorry for the delay with sending your order. This was due to our warehouse experiencing an unexpected high volume of orders. We are currently working to prevent this situation happening again in future. We upgraded your order to a next day delivery but unfortunately the couriers let us down on this delivery and advised it is a 2 day delivery to your area. I am very sorry for any inconvenience this has caused you.

Allan Maitland´s profile

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Allan Maitland
United Kingdom