Alan Dunsire´s profile

Reviews (1)

Bowl nice but tap defective

The associated tap had an internal leak - had to purchase one locally to complete the installation - not good! Bowl looks nice.

30 April 2013

Reply from Clickbasin

Hi Mr Dunsire

Thanks for your updated review and sorry to hear that you had a problem with the tap.

We are sorry that you needed to purchase an alternative, as if we had been informed of the problem we would have sent out a replacement straight away, to get this sorted out.

Our apologies for any inconvenience caused and as sending a replacement is not an option available for us now, we will instead refund the value of the tap from the basin, tap and waste set price of £69.00 back to the card used for the original purchase.

Sorry for the trouble.



Alan Dunsire´s profile

profile image of Alan  Dunsire
Alan Dunsire
United Kingdom