I bought a contract phone which I was paying insurance for.I had my phone stolen from me .I reported the phone stolen to my network and the police the following morning .
Then after trying to contact buymobiles.net they finaly answered there phone 2 days later.I had a claims form sent to me which I filled out and sent to the citymain scam artists.The claim was rejected(After being interrogated like a criminal)as my phone was not pickpocted.So now they expect me to pay £40 a month for 18 months without a phone .I have since tried to contact buymobiles.net customer services several times with no answer ,Just left on hold .
Not only was I missold useless insurance I am now with out a phone .
Please don't be fooled by the positive comments .They may be good till you have a problem then they will use every clause and excuse to not help you.
Andrew Bestwick found this review useful
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