The website was good to use - easy to see everything and easy to buy from. The costumes look really great and whilst it was nice to see a discount on the Ben Ten costume we ordered, the original price was pretty decent too. Delivery was swift and the co. kept in touch. The costume when it came was very nice, at least the clothing was. The all important 'omnitrix' watch was bent out of shape (i.e. bent and folded across the middle of the watch instead of the way it's meant to. As it's polystyring the bend stays no matter what you do and still sits strangely on my sons writs.- a real shame as it's the highlight of the costume. It looked like the result of bad packing. The experience as a whole was very good so I would on balance buy from this firm again although any further damage to goods would make it my last purchase.
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