Mrs Firth Lindsay´s profile

Reviews (1)

Took order but had non causing a lot of stress

Was extremely disappointed that you didn't have what I ordered in stock and didn't tell me immediately

15 February 2013

Reply from

Dear Mrs Firth,

Thank you for your review.

We sincerely apologise for the unacceptable standard of service you received from us on this occasion. Please rest assured that measures have been put in place so that this does not happen again.

We thank you whole-heartedly for taking the time to write in as it is only with your feedback that we can strive to improve and ensure that such unfortunate incidents do not happen again.

Best wishes,


Mrs Firth Lindsay´s profile

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Mrs Firth Lindsay
United Kingdom