On 13th May I ordered 5 packs of Dartington glasses (two in each pack), hopefully to arrive in time to take some of them to relatives on 23rd May. Havens could not have been more helpful. They were awaiting a delivery but had three packs in stock.They offered to send those off immediately and the others later when new stock arrived. The three packs duly arrived on 15th May beautifully individually gift wrapped with tags, free of charge, and carefully packed. I had e-mails advising me every step of the way, even to the actual time the package would be delivered. i was very impressed and would certainly use their excellent online site in the future.
We ordered Royal Orb 38mm Corded Smooth Pole Bright Brass after telephoning to ascertain certain details. (Good that the website includes a number.) Amazingly the pole arrived the very next day, packaging excellent.
We do have some criticism of the actual pole screws included. The head threads were poor. My husband used his own screws in the end. However the pole is now in situ and we are very pleased with the end result.
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