Dudi Tedgy´s profile

Reviews (1)

viagogo

concerd after reading reviews

i have bought two tickets for Eric Clapton in London for May 21st.
i have to book a flight and hotel for me and my wife since we live in a different country..
we are planning our honeymoon around that show and we're very concern we will fly there for nothing..
is there anything you can do to ease my worries?

15 February 2013

Reply from Viagogo

Hi Dudi,

Viagogo is a open marketplace and we guarantee every transaction. Buyers are guaranteed to get the tickets they paid for in time for the event.

In the rare instance that a problem arises, viagogo will provide similar or better tickets, or in the worst case a full refund.

Sellers are guaranteed to get paid for the tickets they sell, provided the correct tickets are sent to the buyer in time for the event and in line with viagogo's Terms and Conditions.

We do this by:

- Monitoring all transactions to ensure that sellers deliver
- Delivering tickets using world-class courier services like UPS
- Only paying sellers once the buyer has attended the event

Our secure and guaranteed service is one of the many reasons we are partnered with many of the world's leading brands in sports and music.

The viagogo team!

Dudi Tedgy´s profile

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Dudi Tedgy
Reviewer
Male, 1980
Beersheba, Israel

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