Emirates

Un professional service

Traveled from Dubai to Atlanta on Feb 11th in EK 221 with my 3 year old daughter. I reserved the tickets on Oct 2012 and selected the seats on emirates.com on the same day. But I was denied my selected seats when I checked in and offered the second last row by the ground staff, with out providing a valid reason. The emirates ground staff at Dubai was very rude and not ready to accept my request, even though My e ticket print out clearly shows my seat selections. I end up spending more than one hour extra at the emigration counter, since I was one of the last passenger to get out from the plane, and it was horrible for me because my 3 year old was sleeping that time. But the flight crew i was good, they tried to get me a seat in the front, but unfortunately the flight was full, so no luck for me. From now on I will not recommend emirates, if any one is traveling with kids. I feel that emirates is concentrating now only on quantity ( want to have more and more destinations/flights) not on quality which they used to do before.