Terrible, awful, shocking, absolutely no delivery or service of any kind.
And I thought the name Debenhams stood for something, silly me.
I used them for flowers ordered on line, and paid for weeks in advance.
On the day no flowers arrived, so I emailed them 3 times over 48 hrs and received no answer.
Then I tried calling their "service" line and after being on hold for 6 mins realised that it was an 0845 number and that I was being charged for this too !!
I still have no answers from them and are contacting my credit card company to get a refund.
Helen Thomas found this review useful
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