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contact your MP

I would kindly urge anyone who has experienced hell with BT to contact their MP and demand a Select Committee be set up. Its just not right that this company can hold Britain to ransom.

Ive also written to channel 4 dispatches (

My experience:
-Six months of nightmares whilst BT connected, disconnected my land line in London.
-Minimal broadband / telephone line in all this time
-The auto call back service doesn't work
-The staff dont call back when they say they will
-On hold for ever
-Poor compensation structure
-lengthy time lags to get connected
-wrongly disconnected
-Rotton culture
-Systemic management failure.

Its easy to fill out reviews on sites like this but the management at BT are too inept to listen so please contact your MP and the wider media to stop this company making our blood boil.

Rebecca Alexander found this review useful

Joe Radmore´s profile

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Joe Radmore
London, United Kingdom