I had to call twice to ask when my car would be ready. In the end my car was in the garage for 6 hours..... for a service!!!!!
also, when i got home, I realized that my car hadn't even been washed.... so I called back and asked why it had not been washed as this was part of the service...and was told that maybe the guys were too busy. not good enough answer, and if this had been the case they should have mentioned it and arrange an appointment for a later date. This has now been organised.
This makes me think..... what else has not been done on my car that should have been included in the service????
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