Ordered a Canon D5 body, two lenses and a remote from these guys which arrived from Hong Kong three days after I'd made the order. The remote control did not work, so I mailed them back and received the same response as Dave (below), namely that if I returned the remote and it was found to be working, I would be liable for postage both ways and a test fee from Canon, and that I should take it to a camera shop to test on other equipment. I did, and found it not to be working , so mailed them accordingly. Satisfied that it was truly broken, they gave me details of a UK address (PO Box) to return the remote to and said that they would make a full refund for the remote and refund me for the postage. I mailed it off. Hadn't heard anything 2 weeks later, so mailed them again. They wrote back almost immediately to apologise, stating that they hadn't checked the PO Box, then made the refund 2 minutes later.
Going to order another couple of lenses from them as soon as pay day comes along.
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