Mr Vincent´s profile

Reviews (3)

Mankind

Good price, faultless service.

I order. It arrives pdq. Nuff said, surely.

Bedfordshire Barbecue Centre

Incomplete order and poor communication

Despite text messages advising of a delivery date, it appeared a day later, but still reasonably promptly.

Part of the order was missing, however, and despite my chasing emails, this has still not been received some weeks later, nor have I recieved any explanation.

27 June 2013

Reply from Bedsbbq

Dear Mr Vincent,

We apologise for the missing handle, unfortunately this was an error on our part as they are not included as standard and our website was incorrect at the time of your order. A lid handle was sent out to you last week free of charge, however the only email we have had from you was the day you posted this review.

The late delivery unfortunately is a courier issue and we are sorry that they delayed you initial delivery.

Kind Regards
Lee

Heinnie Haynes

Accurate description, prompt delivery.

There's not a lot else to say! I would not hesitate to make HH my first point of call next time.

Mr Vincent´s profile

profile image of Mr Vincent
Mr Vincent
Reviewer
United States

About