I have had the same experience as many that have posted on here - ordered something as a present a month in advance, payment was taken but the order never arrived. I have also emailed the contact and not received a reply - I'm just thankful that I didn't order something more expensive as I have clearly wasted my money!
I'm really disappointed as I have always used Play.com and they changed for the worse
Shaun Favell found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.