Ordered over a weekend but noticed too late that two products I'd ordered were also offered as a bundle for a lower total price. Could not contact them at the weekend to change my order, so left an email. Just in case, I also contacted them by phone first thing on Monday morning, referring to my earlier email. The lady I spoke to found the email immediately, made the change and refunded the difference the same day. And the order itself arrived the day after, on Tuesday. Very pleased with how it all went!
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