This seems to be the only way I can get a response, It has now been 15 working days and I have still not received my order, I have tried contacting you several times but keep getting e mails saying you are busy. Can someone contact me asap please, I would like to be refunded. I will not be ordering again from you.
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Thanks for your feedback.
I'm sorry to hear that you haven't received your order yet. I've asked Customer Services to contact you directly to advise further.
Kind regards,
The BeautyBay.com Team