I had to change my ticket due to an emergency. I was told that I could not change the ticket and I had to cancel it with no refund. I lost out on 700 plus dollars. Most airlines have a cancellation fee or a change ticket fee. I am disappointed, because I paid them for nothing. I am a paying customer and the least I can get for my money is some help or some of my money back. Ebookers has lost a customer and I will be sure to let my friends know, that when life happens and things change ebookers dose not compromise. Please stay clear!
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