When I ordered from Thurgo, I unintentionally put them to the test, I placed my order over the internet very quick and easily.
Less than an hour later I changed my mind and decided I wanted a different model (Dyson), I telephoned, apologised and ordered the model I wanted, this went smoothly without a hitch.
The product arrived next day only for me to discover it was too big and heavy for the purpose intended, again I telephoned and asked if I could return and exchange this model for the original one I had ordered. Again this went as smoothly as possible and this model is perfect for the job.
C. O. found this review useful
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