Normally orders are delivered promptly. Knowing that I wouldn't be at the delivery address I opted for delivering to my neighbour and received an email from Ironmongery Direct confirming this would be done. Unfortunately the DPD courier didn't leave it with my neighbour or the nearest post office, instead he took it to the main post office which lead to a delay in getting the items meaning additional travel and changing appointments to fit the items for the customers.
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