This was a pallet delivery that was easy to book on the website. Instead of having it collected I delivered the pallet to the haulage company - Palletways which is part of Laser Transport. I rang and emailed P4D with queries and changes to my original booking. I was dealt with courteously and promptly. The reason I have not given 5 stars is that when I delivered the pallet to Palletways they had no note of my order with P4D and initially said that P4D did not have an account with them. This was swiftly resolved by the Palletways rep and the pallet was immediately taken in charge. I was then able to track its progress in detail from Kent to the middle of Scotland. The pallet was delivered up a country lane in a foot of snow and I'm told the driver couldn't have been more helpful. Congratulations to P4D for using Palletways and Laser Transport. Cost was very reasonable but the pallet took 3 days to arrive instead of the 2 quoted but that wasn't a problem in my case.
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