Gareth Richards´ profile

Reviews (1)

DPD UK

Not Happy poor service

My son ordered from amazon we got our text to say our delivery was to be between 10.27 till 11.27 as we were in anyway this was not a problem .So as with all other delivery's we stay in the front room where we can see the road and our three dogs jump and bark at everything and can sense a person from 20 yards away. NO ONE CAME. Yet we still get an e-mail at 11.15 to say that they could not deliver because no one was in. No card came through my letter box. What now, no number to talk to a human .Want to collect see the back of your card WHAT CARD . This is a very poor service. So before you just say sorry Bobby I want my parcel ,just get it to me tomorrow (Saturday) not Monday I paid extra for your service to get the delivery next day so don't just tell me that you have logged this and you hope the next delivery is a smooth one.
G Richards
Its now Monday just had my e-mail ,my pay extra for a three day late parcel is due between 12.37 and 13.37 lets see if Geoff can make it to the house where Darren failed..I'm sitting the window with friends (witnesses) you can not miss us........

18 February 2013

Reply from DPD UK

Hi Gareth,

Please accept my apologies for the delay. I see that the parcel was delivered just after 1pm today - was everything okay? Please email socialmedia@dpd.co.uk if you require any assistance.

Kind regards,

Bobby.

Gareth Richards´ profile

profile image of Gareth Richards
Gareth Richards
Reviewer
1968
Bury, United Kingdom

About