The website is easy to use and the products ordered arrived very quickly. When I spoke to them over the phone about a lost order ( a mistake by myself) they were extremely friendly and sent me a replacement without hesitation. When the replacement package arrived and I realised I'd made the mistake, another phone call to them admitting my mistake was taken in good humour and quickly sorted with the offer of a return label if I didn't want the second package. Thank you so much VioVets.
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