Hanna´s profile

Reviews (1)

Bride & Groom Direct

Very prompt

The delivery was very prompt but with our order when had a free photo frame which when on delivery was in fact broken. Also on trying to receive help with my order, I went on to the online chat help and my questions were unanswered

18 February 2013

Reply from BRIDE & GROOM™ Direct

Dear Hanna,
Thank you for taking the time to review Bride and Groom Direct. I'm sorry to learn that your free gift was damaged and I will arrange to send a new one to you immediately. With regards to the online live chat, we have had some connection issues which have now been sorted.
Kind regards,
Ellen Dobson
Customer Service Supervisor

Hanna´s profile

profile image of Hanna
United Kingdom