Speed of response in terms of order processing and then postage is super efficient. As I live in rural Australia I was suitably impressed, 4 days to my doorstep and it arrived well packaged and in perfect working order. I guess courier companies in the UK must be able to negotiate delivery terms very favourably with companies here because 3/4 days to my doorstep (rural Victoria) is extremely impressive. I have ordered items from Melbourne and two weeks can be good!
In addition I have an item that needs to be returned under warranty, and in this too they couldn't have been more efficient and helpful in assisting me.
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