Direct messages to Serenata have been blanked. They promised to deliver on Valentine's Day and didn't. When the order did arrive - a day late - it did nothing to raise spirits. The so-called Fairytale Love Grandissimo was a grand rip-off. At £44.98, it was roundly eclipsed for size, quality and arrangement by a bouquet at half the price bought for my daughter by her fiancé from a local florist. In future I'll go there. They also speak with their customers - unlike Serenata.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.