Sarah Tracy ´s profile

Reviews (2)

www.swimshop.co.uk

Not received item and no response from swimshop

Ordered item and after a week contacted them to enquire where the package was and told that it was sent 2 days prior and to wait 7 days, waited 7 days and emailed, 2 days later still no response, emailed again and waiting a reply...

18 February 2013

Reply from Swimshop

Our deepest apologies, it seems that we have only recived your email dated 7.2.13 at 12:55, asking us to confirm despatch of your order, this was replied to at 13:03, informing you that your order had been despatched from us on the 5.2.13.
I will arrange for a menmber of our customer service team to contact you regarding this missing parcel.

Gaynor Willis
MD Swimshop

Whisky Online

Excellent customer service, friendly, helpful and trustworthy.

Excellent customer service, friendly, helpful and trustworthy.

Sarah Tracy ´s profile

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Sarah Tracy
Reviewer
United States

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