Marion Daniel´s profile

Reviews (1)

Chocolate Trading Company

never recieved the chocolates that were ordered for valentines day

ordered the chocolates on the sixth of feb and still waiting for them to arrive..missed valentines day so ruined it really.emailed company and told its Royal Mails fault and the money is in my account and if chocolates ever get here i can keep them.

19 February 2013

Reply from chocolatetradingco.com

All Valentine's day orders were dispatched for delivery before or on Valentine's Day.

Unfortunately, the postal / courier service did not deliver this order within the agreed time.

Once we have dispatched an order, we are relying on other's to complete the delivery, and on this occasion, could only apologise to the customer for the inconvenience caused by the late delivery and offer a full refund, which was accepted.

Customer Services
Chocolate Trading Co.

Marion Daniel´s profile

profile image of Marion Daniel
Marion Daniel
Reviewer
United Kingdom

About