Da vi skulle flytte skulle vi have en tekniker ud. Det var først efter at have rykket flere gange jeg kom igennem og fik en aftale. Det er ganske enkelt for ringe.
Da teknikeren endelig kom var servicen dog god
Dagen efter svaret fra TDC sendte jeg dem en mail som anført i deres svar til mig. Og hvad er der så sket: ABSOLUT INTET!
Dårlig service er dårligt - men det er ufatteligt ringe at give udtryk for man vil gøre noget ved sagen og sende sagen i syltekrukken! Det lugter langt væk af TDC blot prøver at give udtryk for god service på Trustpilot, men reelt ikke mener det!
At the arrival to Sardinia we found out that Sardiniatravel without our knowledge had changed our accommodation to something worse from what we had ordered and paid for and was written on the voucher!
At the hotel reception they showed me an e-mail with documented that Sardiniatravel (Marc) had done this deliberately already when we ordered the apartment.
It's simple fraud doing such thing!
Afterwards we naturally complained to Sardiniatravel but they refused to do anything about it.
Peter Haahr found this review useful
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