I ordered 2 pairs of trainers one for myself and another as a gift for my sister.Both items were in stock when I placed the order.After nearly a week nothing had arrived and I was promised that some delivery would be made Tuesday and Wednesday of this week.The first pair arrived but the second pair seemingly do not exist.I now have the embarassment of telling my sister that she will not be getting the present I had promised her.Stock figures should be accurate always.Would never use this supplier again.
I placed an order as the website was showing the item as being available from stock.The following day I received an email saying it wasn't and I subsequently phoned, used live chat, left emails asking for the order to be cancelled and for a confirmation to be sent, but nobody got back in touch.I tried and tried but was completely ignored until I finally got an email response asking what I wanted to do. I asked for the order to be cancelled but again received no response.Today they have sent me an email saying the item has been dispatched . They are utterly useless and I wouldn't dream of ever using them again.
Ordered an acoustic guitar online and it turned up faulty, this should have been checked as it was dispatched from a store.Customer services were very efficient arranging collection of the faulty guitar and sending a replacement.
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