Ordered an acoustic guitar online and it turned up faulty, this should have been checked as it was dispatched from a store.Customer services were very efficient arranging collection of the faulty guitar and sending a replacement.
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Thank you for your review. I am sorry to hear that there was a fault with your item as this should have been checked prior to dispatch. I will look into how this happened and pass the feedback on to the store.
If there is anything else we can do, please do not hesitate to contact me directly on 01925 582 420.
Kindest Regards,
Paul O’Toole
Dawsons Customer Relations Manager
Kindest Regards,