Pcworld

Refused to price match

Travelled 20 miles to the hayes store which had a tablet in stock - they refused to price match carphone warehouse with no reason whatsoever. At first claimed that they only price matched with 3 stores, then claimed it was a different model (which is clearly wasn't). They were also extremely disinterested and rude.
Travelled a further 15 miles to another store, the manager said that they had been told to try to avoid proce matching with carphone warehouse and showed me an internal memo but begrudgingly did so as they couldn't find a legitimate reason not to.
Last time I'll use this shambolic company.