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UK Sport Imports

A Dreadful Company-Do Not Use!!

I can't actually comment on the actual goods that this company sell as I never received my order. Their advert attracted me as it stated next day delivery-I ordered 2 items on a Saturday-I needed them by the following Tuesday. I followed up my order with an email-no response. I rang on the Sat afternoon and finally(after 33 minutes got through only to be told that delivery would not be for 10 days. I stated I would have to cancel my order only to be persuaded to not cancel as if I was willing to pay extra they could meet my delivery deadline. After a 45 min phonecall I uneasily agreed and was told to expect a call from them on the Monday morning at 10.30. They did ask me to call at 8am on the Mon morn to get the ball rolling. When I rang as requested I was told that I had been misinformed -nothing they could do. Suffice to say I did not get a call back at 10.30 either! I find it hard to believe in this day and age they couldn't do . Anyway I went to another company (Big Game Hunters) who were superb.
They do state delivery takes 5 days. I explained my problem-They were fantastic and pulled out all the stops and I got my goods the next day.

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Disgruntled
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United States

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