Although I made on error on ordering on line (couldn't find the button to order a door kit and only ordered door handles) the handling of queries and prompt action taken over the phone has been great, friendly and efficient.
I had to return a duplicate order that arrived because you were so efficient telling me the first order was misplaced by courier and did not arrive before noon, that eventually 2 lots of orders arrived. The only small thing needed I would say is to know that there is a weight restriction on what the Post Office will take, as I carried the 7.2 kg box some distance to the post office only to be told they cant take it and had to carry it back to the car park. Information just needs to mention a weight limit and to arrange a pick up.
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