Interflora

Good service - 'I DONT THINK SO'

Delivery of Valentines flower gift to my partner was duly made on time - However when she brought them home it was clear that they were not what i ordered and there was no vase which i paid extra for.

Since 9am on Fri 15th Feb i have constantly tried to contact Interflora by phone only to get recorded messages to the effect 'It's a busy period try again later. - Have E-Mailed a complaint and still no response.

God know's what the phone calls will cost (It says 5p per minute).

This is a massive evasion of their reponsibility to their customers and suggest everyone avoids them like 'the plague'................

I see others have experienced similar frustrations and the C.E.O of Interflora should be ashamed or made aware of this!...........