I ordered a large chest of drawers to my Mothers an elderly lady and paid the 29 pounds delivery charge the driver just dumped the item in the hallway totally blocking access to the stairs there was no offer to to deliver the item to the bedroom it was meant for as any other furniture delivery firm has offered when I have ordered large furniture.I have had to call a local removal company to and pay extra for them to finish the delivery and enable my mother to have access to the upstairs of her house.Have contacted the company and received no reply.
I requested they cancel my order within an hour of purchasing as changed my mind a day later they dispatched the order with out reading my message 2 days later they read it and asked if I had refused delivery,how was I supposed to when it was posted....very bad communications
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