Web site was easy to use and informative. Prices were very good (in the sale). Emailed me upon despatch, received next day. Fitted them myself (kitchen taps). I did phone the Bath Empire customer service to ask a question, and although their technical dept. do not operate at weekends the person that answered the phone endeavoured to ask someone to find the answer to my question rather than give the `sorry, can't help you' response. I got my answer and finished fitting the taps; and the job's a good'n'. The taps look great and work like a dream.. and best of all my wife is best pleased! I am a happy customer and will definitely visit the Bath Empire website the next time I need some taps.
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