I ordered my exercise bike on aTuesday afternoon, and it came, as promised on Thursday. We tried to assemble it on Saturday, but a part was broken. I contacted JTX on Monday, and on Tuesday morning, the replacement part arrived. Customer service was excellent, and very friendly. The bike, now it is fully assembled is great. Lots of different programs I can use, as my fitness levels improve, and it is very comfortable to use - no need for a replacement gel seat! A great company, and I would certainly recommend it to anyone considering purchasing decent quality exercise equipment.
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