Effective in term of processing of ticket quick and they would have request your approval of authority by email very quick if any needed.
Reliable in term of payment would gone through with the exact amount without any hidden cost unless you've got extra options purchased.
Quick response in term of if you do have any question to ask, once they received, they will check it for your requested and get back the answer soonest to you, either by call or by email, mine was by call :)
Easy in of the purchasing processes, it's very easy and not too much of details they would have requested from you unless those necessary and in a short while you can proceed to payment.
Cheap offers in term of ticket fares was cheapest than other agencies and also cheaper than the own airline company. Besides, after payment they would provide you some offers for accommodations, car hire and other offers.
Quite good actually and hopefully they would have getting more better and I would have recommend to others :)
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