The digital recorder I bought seemed fine at first then lost its EPG. The phone support was very helpful and they allowed me to return the product even though I had had it for more than 28 days. I was really pleased - not least as I suspect that the fault is with the strength of my TV signal rather than with the product. They were really straight forward and basically said that if it was not working for me they would rather I returned it and went away happy - which I did!
I wanted to replace a kikoy which I had bought on holiday and then left behind. I bought from the Pink Gecko in the end as their prices seemed to be the lowest. I was not disappointed with the kikoy either - a perfect replacement!
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