BeautyBay.com

After one month, still no delivery

I have made my order on January 18th 2013 and I have not received my parcel yet, even though according to BeautyBay, the items were dispatched very soon after ordering. This makes me feel very disappointed. It is not the first time I buy things using the internet but I have never been treated like this. I have called and e-mailed BeautyBay twice and the only answer was that I should wait. I still wait for my parcel or I want my money back. It is not serious to let the customers wait so many weeks for delivery.

18 February 2013

Reply from BeautyBay.com

Hi Julia,

Thanks for your feedback.

I'm sorry to hear that you have not yet received your order. I've asked Customer Services to contact you to help resolve this.

Kind regards,

The BeautyBay.com Team