Essential Travel

Muddle over dates covered!

Excellent, prompt service but some on-line glitch made the dates requested de-fault to the day of issue, so that the policy stated issue date, start date and end date all the same! I didn't notice this until the confirmation came through and then had to sort it out quickly as it was a last minute holiday! Would have been helpful to have had this silly mistake made more obvious at the beginning. However, once noted it was quickly sorted though with extra to pay.

18 February 2013

Reply from Essential Travel Ltd

Dear Ms Flack,

Thank you for your valuable feedback.

Please note that the glitch has been fixed and we would like to apologise for the inconvenience caused.

Kind regards,
Essential Travel