Loved the clear terms on booking - in particular the fuel policy and whether pick up was via desk at airport.
Had an upgrade from Ford Fiesta to a 2 litre Ford Mondeo Estate. Great for hills in Alps - but not so good going round hairpin bends in the snow!
Only slight downside was that I did take a while to find the relevant desk at pick up - one of the big companies had a tiny sign on their desk.
Have used before and will definitely use agaim
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