Bought trainers, arrived the next day I think, certainly much quicker than I expected. I had ordered size 10's and that is what I got, but they didn't fit quite right (such as can happen with online shopping) so I phoned and asked if it was ok to exchange, they sent the second pair (different size) out very quickly and there was no extra charge for the second delivery even though it wasn't their fault the trainers didn't fit. Was easy to get in touch on phone.
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