Mrs Margaret Lloyd´s profile

Reviews (2)

ao.com

AO to the rescue

I shopped around for price and brand, settling on Bosch to replace the old and ailing freezer. AO offered a next day delivery, removal of old fridgde freezer, and manageable time slots. By far the best option of those I searched.

07 August 2013

Reply from ao.com

Hi Margaret

Thank you for your review and order details.

It's always hard living with an old, ailing freezer. You never know from one day to the next whether you're going to go to it and find a large puddle accompanied by soft ruined food. I'm glad that it seems you avoided this with your nice, new Bosch freezer. I wish I was as lucky (or well timed) with my last freezer.

I'm also really pleased to see that, of all the options you looked into, we came up as by far the best. We believe in providing a customer focussed experience and try to do this through having large stocks available immediately, great services that make ordering and delivery convenient, and if you've had to call us a friendly team of helpers to answer your questions.

I hope the new freezer serves you well for years to come and if we can help any further please let me know.

I'd also be interested to find out what we could have done to make your experience a five star one, if you'd be so kind as to provide me a little more info please send it to reviews@ao.com.

Many Thanks

Tom Hunt - ao.com

Cologneandcotton.com

Fresh, vibrant, looks like spring!

I have been buying from Cologne and Cotton for a number of years now. I find their staff very polite and helpful, and their products are good quality and value for money. Who doesn't want to feel pampered in their bedroom?

Mrs Margaret Lloyd´s profile

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Mrs Margaret Lloyd
Reviewer
United States

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