I placed my order on 24/11/2012, but only received ONE item out of SEVEN! I tried contacting Customer service several times with no effect until I placed a negative review here.
After that on 18/02/2013 I was contacted by Simon Harrison from Customer Services, who gave me a choice between a replacement and a refund for the missing items. I chose a refund and expected to receive it soon as the e-mail said “I will arrange immediately”. I have been waiting for more than a month, I tried to contact Simon Harrison again, but got no reply. And no money. Am I expected to give up and leave my £60 as a present to BeautyBay.com?
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.