I am now advised by auto response that Arena will get round to responding to my emails by the middle of the week, this follows previous assurances that I would be contacted at the very latest by yesterday.
This is somewhat hard to fathom as they claim that the fiasco only affected a small number of customers.
What do the consider a small number?
Are there actually any customers out there who were not affected?
Phones are still turned off and Facebook messages still being deleted, not mine of course because I have been blocked.
WHAT CAN WE DO??
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