Iflorist

One star is too generous

Googled for a valentines florist, iflorist was the first result. Unfortunately for me their service, communication, flower quality and experience is the complete opposite.
In all dealings I have made over the Internet I have never ever had such a bad experience, I received the email about the Nottingham distribution Center being delayed to the 15th. At this point I emailed to cancel the order... To which I received no confirmation or correspondence. So the flowers arrived at 2pm on the 15th even though they were unwanted.
The next problem is the quality, if you want petrol station forecourt flowers delivered by a courier then all I can say is this IS the company for you. They were an actual embarrassment, weltered.
On to the communication, the call centre never answer and I have had no emails still.

The grand summary is the "valentines day flowers" I ordered did not arrive on valentines day and arrived even though cancelled which is neither what I wanted so I will be chasing a full refund. The other inconvenience is the £50 I had to pay a local florist and the inconvenience of rushing around to sort this on valentines morning.

To summarise I wouldn't wish this level of service on my worst enemy.

Neil Jonesand Rupinder Bhandher found this review useful