Each of the 3 bookatrack.com trackdays I've been on have been first class. I've hired their Caterham's before and have now taken my own Caterham out on track with them. Each day has been made special by the low numbers of cars and, other than waiting for a track to re-open after a red flag, I have never had to queue for track time.
To top it all off, Jonny made the effort to remember my name and offer up first class service when I had a few queries... it's little touches like that which make you feel like you actually matter and are more important than the money you bring to an event.
You get what you pay for with bookatrack.com and I wish other track day organisers would take note!
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