R Crowe´s profile

Reviews (2)

Ebookers

Do not use - any other booking site must be better - time wasting and frustrating.

Nice people but slow, inept, fairly incompetent. Also, unless you get a follow up e-mail confirming your booking - do not assume that your rooms are booked from the message on the screen which says 'That's it, your booking is complete'. I can't even rate them as 0 stars - so I have had to put 1 in. - they were definetely not rude though.

06 November 2013

Reply from ebookers.com

We are sorry to note your disappointment and our team will always do their best to assist with meeting your requirements.

Bookings once completed are confirmed and you will receive both an email confirmation and the reservation will be viewable in your Mybookings account.

We are pleased to note that our team were courteous and if you do need anything further please let us know.

Regards

ebookers team

R Crowe´s profile

profile image of R Crowe
R Crowe
Reviewer
United Kingdom

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