Nice people but slow, inept, fairly incompetent. Also, unless you get a follow up e-mail confirming your booking - do not assume that your rooms are booked from the message on the screen which says 'That's it, your booking is complete'. I can't even rate them as 0 stars - so I have had to put 1 in. - they were definetely not rude though.
Sorry, haven't time, read above.
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