Mike Mace´s profile

Reviews (2)

TopCashBack

GREAT IDEA

Have you heard about TOPCASHBACK. Bob told me about it and I have now got over £200.00 from them plus great discounts. I have just transferred £180.00 to my Amazon account and will be brilliant for Christmas presents.

SDS London

DISGUSTING DELIVERY COSTS

Hi,
I used this company to buy some rails for a caravan. The web site was good but some of the information, e.g. wieght of the rails 22lbs.? was incorrect.
What was poor was after I placed the order I received a 'phone call from them saying that because I lived in the Highlands of Scotland delivery was a lot more expensive.
I pointed out that if they used the post office it would be the same as everyware else.
I had to get these rails so I had to pay but I am not happy.

18 February 2013

Reply from SDS London

Mr Mace,

Thank you for your review.
I have looked into your comments about the weight the sliding door tracks can take and the manufacturer has confirmed that the information on our website is the correct weight capacity for this track.

With regards to our carriage charges we only despatch using carriers as Royal Mail doesn't suit our delivery requirement and when we did use Royal Mail we received a much higher level of complaints for late or lost deliveries.

Apologies we have been unable to reach your expectations but should you wish to discuss this further please don't hesitate in contacting me directly.

Kind regards,

Simon Ayers

Mike Mace´s profile

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Mike Mace
Reviewer
United Kingdom

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