I made an order with MyProtein just over a month ago and paid for the two day delivery. After a week had passed my order still had not arrived so I contacted MyProtein and was put on hold for 20 minutes before my call was even answered. The person I spoke to assured me that my items would be with me within the next 48 hours and that they were held up in the warehouse due to the snow we had that week. So I waited and waited and waited. 'Til this day, I have recieved emailed promises of a refund for the postage, but no refund and no goods.
This is the worst experience I have ever had with an online company and I now google customer reviews for an online company BEFORE making an order. Take my advice: DO NOT TOUCH MYPROTEIN WITH A BARGE POLE - OPT FOR [External reference removed] INSTEAD.
After a very bad experience with MyProtein, I am so glad that I have found Bulk Powders- I cannot praise them enough. Their service is truly excellent, any queries are are answered promptly and by very friendly staff. Their products are excellent too, great value for money, fantastic quality and they always arrive on time and well packaged. I have recommended Bulk Powders to all my friends and family. I am a customer for life! Thank you Bulk Powders.
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